Privacy Policy

SUPER PARKER PRIVACY POLICY LAST UPDATED: November 7, 2026 ENTITY: SUPER PARKER APP LLC SCOPE: APPLIES TO ALL USERS WITHIN THE UNITED STATES USING THE SUPER PARKER MOBILE AND WEB APPLICATIONS. Super Parker App LLC (“Super Parker,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data collected through our mobile application, website, digital platform, and related services (collectively, the “Platform” or “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use the Platform. By creating an account or using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use the Service. 1. Information We Collect We collect several types of information from and about users of our Platform, depending on how you interact with the Service: Registration Data: Username, email address, and account password or authentication credentials created via Google Firebase Authentication. Super Parker does not ask for a phone number during app registration. Profile Details: Username and an optional profile photo. You may choose to include vehicle-identifying details in an optional message to a matched driver; the app does not request them in dedicated fields. Precise Geolocation: With your permission, we collect precise real-time GPS location data from your mobile device. This data is essential for displaying open parking pins, calculating Estimated Time of Arrival (ETA), synchronizing driver arrival, and operating Google Maps navigation features. Location While Using the App: Super Parker uses location while the app is open for nearby parking, navigation, and handoff arrival. When you return to the app, it may refresh your position and route. Super Parker does not request background location permission or create a continuous route history or background location timeline. 2. Financial & Ledger Data Collection We maintain a 3-Balance Ledger Architecture to process payments, track credits, and disburse Host Earnings Balance funds: Prepaid Wallet Balance Data: Records of user-loaded funds ($10.00 or $20.00 top-ups, up to a $20.00 wallet cap), payment timestamps, and payment transaction IDs. Promo Balance Data: Issuance and redemption history of promotional discount credits (such as the $5 Welcome Promo). Host Earnings Balance Data: Internal ledger tracking of peer-to-peer appreciation gifts received by Departing Drivers ($1.50–$2.50 per handoff) and payout history. Payment Card & Bank Details: Financial transaction capabilities are processed through Stripe, Inc. (“Stripe”). Super Parker does not directly store full credit card numbers, CVVs, or full bank account credentials on our servers. Host Onboarding Data (Stripe Connect Express): To process payouts when Host Earnings Balance reaches $20.00 (or triggers automatically at $50.00), Hosts complete identity verification on Stripe's hosted onboarding page. Stripe may request a phone number, identity documents, birth date, taxpayer information, and bank details according to its verification requirements. Super Parker receives the connected-account ID and onboarding and payout status, not copies of those documents. 3. Automated Data Collection & Anti-Fraud Fingerprinting To protect the Platform against promotional credit fraud, duplicate account creation, and illegal money transfer attempts, we automatically collect: Device and App Information: If you enable notifications, the app sends a Firebase Cloud Messaging token and limited platform, browser or app version, language, and notification status information. Our APIs may receive your IP address and user-agent header as part of ordinary requests. The current app does not request hardware IDs or create hardware hashes. Anti-Abuse Fingerprints: Stripe returns a card fingerprint to our backend when you verify a card for the welcome promotion. We use it to prevent duplicate promotional awards; we do not receive the full card number. 4. How We Use Your Information We use collected information for legitimate business purposes, including to: Facilitate Parking Handoffs: Display real-time map pins, calculate driver ETAs, and enable timing synchronization between Searching Drivers and Departing Drivers. Public Pin Privacy: Active public pins expire automatically after 30 minutes and do not include your display name, private message text, payment readiness, or street address. Manage Digital Wallet Balances: Accurately track and display your Prepaid Wallet Balance, Promo Balance, and Host Earnings Balance. Execute Financial Transactions: Process $10.00 or $20.00 prepaid top-ups, deduct Platform Support Fees ($1.50), apply promotional discounts, and transfer voluntary Driver Gifts to Departing Drivers. Automate Host Payouts: Initiate ACH or Instant Debit disbursements via Stripe Connect when Host Earnings Balance reaches $20.00 (manual) or $50.00 (automatic trigger). Prevent Fraud & Enforce Terms: Detect and prevent duplicate promo claims, chargeback abuse, money transmission workarounds, and unauthorized account access. Platform Communications: Send email verification and transaction messages, in-app handoff alerts, and customer support responses. The current app does not use SMS verification. 5. Third-Party Data Sharing & Disclosure We do not sell, rent, or trade your personal information or location data to third parties or marketing brokers. We share information strictly with trusted service providers and under the following necessary circumstances: Service Provider Integrations We share data with infrastructure partners strictly to provide Platform functionality: Stripe, Inc. (Payment Processing & Payouts): To execute payment card top-ups, manage Stripe Connect accounts, handle tax filings (Form 1099-K where required), and prevent payment fraud. Google Firebase (Backend & Authentication): To manage secure user authentication, host cloud databases, and deliver real-time data sync. Google Maps API (Navigation & Geolocation): To map street locations, render interactive vector maps, and provide turn-by-turn route guidance. Driver-to-Driver Handoff Data To facilitate parking spot arrivals, matched drivers can see handoff status, location and ETA information and any optional message you send. The app does not automatically send a first name or structured vehicle details to the other driver. Full payment profiles and billing details are not shown to other drivers. Legal & Regulatory Disclosures We may disclose your information if required to do so by federal, state, or local law, subpoena, court order, or government regulation, or if we reasonably believe disclosure is necessary to: Comply with legal process and state unclaimed property/escheatment laws (e.g., A.R.S. § 44-301 et seq.). Enforce our Standalone Terms of Use or protect against illegal activity, payment fraud, or safety hazards. Protect the rights, safety, or physical property of Super Parker App LLC, our users, or the general public. 6. Data Security We employ industry-standard administrative, technical, and physical safeguards—including SSL/TLS encryption in transit and AES-256 encryption at rest via Firebase and Stripe—to shield your personal and financial information from unauthorized access, alteration, or disclosure. 7. Data Retention & Account Deletion Protocol We retain your personal data for as long as your account remains active or as necessary to fulfill the operational purposes outlined in this Privacy Policy. Account Deletion Request Process You may request account closure and deletion of your personal data from the Terms of Use page in the mobile application or by visiting https://www.superparkerapp.com/delete-account. Pre-Closure Balance Review & Legal Resolution Upon submitting an account deletion request: Ledger Verification: The Platform will review your account for active parking handoffs, pending Stripe transactions, unexpired Prepaid Wallet Balances, or eligible Host Earnings Balances. Balance Resolution: Any remaining paid prepaid value or eligible Host Earnings Balance will be reviewed and resolved under applicable state and federal laws prior to account closure. Account deletion does not automatically result in the forfeiture of paid prepaid value or Host Earnings. Promotional Credits: Promotional balances (such as Welcome Credits or referral rewards) carry no cash value and are voided upon account closure. Retention of Required Legal Records After balance and pending-activity review, completed account deletion removes the authentication account, account profile and stored profile photo. Choosing the default avatar also removes the stored profile photo and its account references. We may retain limited transaction, payout, dispute and security records for legitimate legal, tax, financial-recordkeeping and fraud-prevention obligations, including: Federal and state tax reporting laws (e.g., IRS Form 1099-K documentation). State unclaimed property and escheatment statutes (e.g., A.R.S. § 44-301 et seq.). Financial recordkeeping regulations and anti-fraud/chargeback defense protocols. 8. Your Privacy Rights & Choices Location Permissions: You may disable real-time location access via your mobile device settings at any time; however, disabling location tracking will prevent you from dropping pins or coordinating parking handoffs. Account Deletion Rights: You may initiate account closure at any time from the in-app Terms of Use page or online at https://www.superparkerapp.com/delete-account. Promotional Communications Opt-Out: You can opt out of non-essential marketing emails by following the unsubscribe instructions included in those communications. Essential account verification and transaction messages may still be sent while you use the Service. 9. Children’s Privacy The Platform is intended strictly for licensed adult drivers aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 13 (or under 18). If we learn that we have collected personal data from a minor without verification of parental consent, we will delete that information immediately. 10. Changes to This Privacy Policy Super Parker App LLC reserves the right to update or modify this Privacy Policy at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this policy, issuing an in-app alert, or sending an electronic notification. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Privacy Policy. 11. Contact Information If you have questions, concerns, or privacy requests regarding this Privacy Policy or our data practices, please contact us: Super Parker App LLC Email: superparkerapp@gmail.com